Returns/Exchanges

We want you to LOVE your purchases with us but we understand it may not always work out. We are proud to offer Hassle-Free Returns! In the event of a return, please e-mail us at support@shopsaule.com with your order number, the item you wish to return as well as the reason for returning. Refunds will be given under the following circumstances:

  • All returns must be postmarked within 7 days of the delivery date.
  • Please allow 3-4 days from the time we receive your return for us to process it.
  • Accessories, Intimates & Sale Items CANNOT BE RETURNED.
  • All items must arrive to us in perfect condition, exactly as they were originally received
  • Bodysuits and undergarments CANNOT BE RETURNED for sanitary purposes.
  • If the customer fails to meet the above return policy, the item will be sent back to the customer at the customer's expense. 
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